Children & Family Advocacy Privacy Policy
Effective Date: September 2026
At the Children & Family Advocacy Center (CFAC), your privacy matters. This policy explains what information we collect through our website, how we use it, and your choices.
1. Data Collection
When you opt in to receive text messages from the CFAC, we may collect your name, email address, mailing address, and mobile phone number. This information may be collected through online forms, intake paperwork, referrals, phone calls, email communications, or other service-related interactions.
2. Data Usage
We use your information solely to provide appointment reminders, program updates, service-related notifications, and other communications relevant to the services provided by the CFAC.
3. Data Security
The CFAC implements appropriate administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Data Retention
We retain your information only as long as necessary to provide messaging services and fulfill applicable legal, regulatory, or operational requirements. You may request that we discontinue text communications at any time.
5. Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages depending on your wireless plan.
6. Message Frequency
Message frequency may vary depending on your interactions with the CFAC, appointments, program participation, and communication preferences.
7. Help & Support
For assistance, reply HELP to any text message or contact the CFAC directly at (479) 621-0385.
8. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. Once received, we will remove your number from SMS communications as soon as reasonably possible.
9. Non Sharing Policy
The CFAC does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing purposes. Information collected through our SMS program is used solely for communication related to the CFAC services and operations.
10. Privacy
CFAC respects your privacy and is committed to protecting your information.
No mobile information will be shared with third parties for marketing or promotional purposes.
We will not share your mobile opt-in data with third parties.
Notwithstanding anything to the contrary in any privacy policy, your consent to receive SMS messages applies solely to CFAC. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes. [SMS REGISTRATION v.6 | PDF]
Information collected through SMS communications may be shared only as necessary to provide services, coordinate care, facilitate communications with authorized service partners, comply with legal obligations, or support operations on a need-to-know basis.
Please refer to our SMS Privacy Policy for additional information regarding how we collect, use, and protect your information.
11. Service Availability
The CFAC does not guarantee that SMS messages will be delivered without delay or interruption. Message delivery is subject to the availability of wireless carrier networks and other factors outside of CFAC’s control.
12. Changes to Terms & Conditions
CFAC reserves the right to modify these SMS Terms & Conditions at any time. Any updates will be posted with a revised effective date. Continued participation in the SMS program constitutes acceptance of any revised terms.
13. Contact Information
Children & Family Advocacy Center (CFAC)
2113 Little Flock Dr.
Little Flock, AR 72756
(479) 621-0385
www.cfacbentonco.com