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Our Leadership

Staff Dedicated to Impacting the Lives of Others

At the Children & Family Advocacy Center our staff brings expertise and a dedicated passion to those we serve. The leadership team boasts a varied background across disciplines from advocacy and interviewing, to business and finance. Together each leader guides a dedicated team of staff members to help our clients build resilient lives.

The leadership team works closely with our Board of Directors to make strategic decisions that impact our organization and those we serve as we follow our core value of growth. Each director humbly serves in their role to put the needs of the client – and therefore the organization – first: this can often take grit, another core value at the CFAC. As one team they strive to achieve excellence, creating a safe space for staff to serve.

To learn more about our amazing and dedicated executive leadership team, please click their photo below.

Natalie Tibbs, Executive Director
Natalie Tibbs, Executive Director
Brooke Boles, Director of Development
Brooke Boles, Director of Development
Individual Woman, Erin Kraner, Director of Operations at the Children and Family Advocacy Center
Erin Kraner, Director of Operations
Melanie Halbrook, Director of Community Relations
Melanie Halbrook, Director of Community Relations
Kathy Fisher, Director of Finance
Kathy Fisher, Director of Finance
Early Mallow, Director of Programs
Early Mallow, Director of Programs
Xaya, Children & Family Advocacy Center Therapy Dog
Xaya, Director of Comfort

The Children & Family Advocacy Center welcomed Xaya, a Black Phantom Labradoodle, in September of 2024. Xaya offers emotional support and therapeutic care to clients, including children and families impacted by trauma. She assists both the child maltreatment response team and the residential program for women and children.

Dogs have been known to provide a sense safety and security for children as well as decrease anxiety and lower heart rate. Unlike assistance dogs for individual users, facility dogs work with a handler to serve a broader community.

Introducing Xaya to our programming only furthers our commitment to comprehensive, trauma-informed care for our clients.

In her first six months, Xaya worked with over 100 clients and attended nearly 20 community events as part of our comprehensive approach to healing and building resilience.

Supervisors

Elisabeth Butihi, Community Engagement Coordinator

Contact Elisabeth

Cindy Menjivar, Residential Support Supervisor

Contact Cindy

Julie Matkins, Mental Health Supervisor

Contact Julie

Nicole Burden, Acute Services Supervisor

Contact Nicole

One Team. One Mission. One Voice.

Contact CFAC

(479) 621-0385

Main Campus:
2113 Little Flock Drive
Little Flock, AR 72756

Satellite Facility:
Western Benton County
1555 Shankles Rd.
Gentry, AR 72734

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Natalie Tibbs

Executive Director

Natalie has been with CFAC since 2006, holding several roles including advocate, educator, sexual assault nurse examiner, and assistant director. She graduated from Northwest Arkansas Community College with her associate degree in nursing and from John Brown University in 2020 with an understudy in psychology. In 2023, she received a master’s degree in leadership from John Brown University. Natalie currently serves on the board of directors for the Children’s Advocacy Centers of Arkansas and for Mercy Health System of NWA. 

Contact Natalie

Brooke Boles

Director of Development

Brooke brings a passionate commitment to improving the lives of those impacted by trauma, leading the development team in their mission to raise funds for the center’s crucial services. Brooke provides strategic direction and drives initiatives for donor cultivation, stewardship and corporate engagement. Under her leadership, the center has achieved remarkable success, including raising over $1.1 million in a capital campaign instrumental in the construction of a satellite facility in Western Benton County. 

Contact Brooke

Erin Kraner

Director of Operations

Erin holds a bachelor’s degree in interdisciplinary studies, including biology, psychology, and kinesiology from Hendrix College, and a dual-focused master’s degree in marriage and family therapy and community counseling from John Brown University. She is a member of the American Professional Society on the Abuse of Children (APSAC), a certified law enforcement instructor, and is the Program Coordinator for ChildFirst Arkansas. She serves on the Forensic Interviewing Committee for the Children’s Advocacy Centers of Arkansas (CACAr) and assists with facilitating their state-wide peer review program for all forensic interviewers. 

Contact Erin

Melanie Halbrook

Director of Community Relations

Melanie is the Director of Community Relations at CFAC. Melanie is a certified law enforcement instructor who works closely with the Arkansas Law Enforcement Training Academy, a provider for the Arkansas Department of Education and Arkansas Professional Development Registry, an authorized facilitator for Stewards of Children, serves as a faculty member for ChildFirst Arkansas, and assists with mentoring in the state-wide peer review for all forensic interviewers in Arkansas. Melanie holds a bachelor’s degree in Human Development and Family Life Sciences with a concentration in Child Development from the University of Arkansas. 

Contact Melanie

Kathy Fisher

Director of Finance

Kathy is the Director of Finance for the Children & Family Advocacy Center (CFAC). Kathy graduated from Oklahoma Baptist University and then embarked her career at the CFAC, where she has been a steadfast pillar for over two decades. Her commitment and expertise have ensured the financial stability of the center. Kathy’s dedication and experience make her an indispensable part of the CFAC’s team, contributing significantly to the center’s ability to serve and support the community’s most vulnerable members. 

Contact Kathy

Early Mallow

Director of Programs

Early is the Director of Programs for the CFAC, currently serves as the Multi-Disciplinary Team (MDT) Coordinator for Benton County, and is one of the Bilingual Forensic Interviewers. Early holds a bachelor’s degree in criminal justice with a minor in psychology from Northeastern State University and a master’s degree in public safety leadership from Mercer University. She is a member of the American Professional Society on the Abuse of Children (APSAC), a valued faculty member for ChildFirst Arkansas, and a contributor to the mentoring and peer review processes for all forensic interviewers in Arkansas. 

Contact Early